Privacy Policy

1. Introduction

Suryoyo Sat ("we", "our", or "us") is committed to protecting the privacy of our viewers and website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. By using our website or watching our stream, you agree to the practices described here.

2. Information We Collect

We may collect the following categories of information:

• Usage data: pages visited, time spent, browser type, device type, and referring URL, collected via analytics tools.
• Newsletter sign-ups: your email address if you subscribe to our newsletter.
• Donation information: processed securely by our payment provider; we do not store full card details.
• Contact form submissions: your name, email, and message when you contact us.

3. How We Use Your Information

We use the information we collect to:

• Deliver and improve our website and streaming services.
• Send newsletters and programme updates (only if you have subscribed).
• Process donations and acknowledge supporters.
• Respond to enquiries and provide support.
• Understand how our content is used through anonymised analytics.

We do not sell or rent your personal data to third parties.

4. Third-Party Services

Our website uses third-party services including streaming providers (Castr), video platforms (YouTube), and analytics. These services operate under their own privacy policies. We encourage you to review them. Embedded video players may set cookies from their respective providers.

5. Cookies

We use essential cookies to operate the site (e.g. remembering language preference) and analytics cookies to understand traffic. You can disable non-essential cookies in your browser settings at any time. Disabling analytics cookies does not affect your ability to view our content.

6. Data Retention

We retain personal data only as long as necessary for the purposes described above, or as required by law. Newsletter subscribers can unsubscribe at any time via the link in any email.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data.
• Object to or restrict processing.
• Data portability.

To exercise any of these rights, please contact us at the address below.

8. Contact Us

For any privacy-related questions or requests, please reach out via our contact page.